Refund Policy

Last Updated: August 2026

1. 100% Escrow Protection (Pre-Transfer)

If the seller fails to transfer the asset within the promised timeframe, or if the asset fundamentally does not match the provided description (e.g., false monetization status, fake followers), the buyer is entitled to a 100% full refund from our Escrow account.

2. The 24-Hour Inspection Window

Buyers must inspect the asset completely within 24 hours of receiving credentials or primary ownership. If any discrepancy is found, it must be reported to the Admin within this window to freeze the Escrow funds and initiate a refund.

3. Post-Transfer Refunds (Strictly NO REFUNDS)

Digital assets are intangible. Once a buyer has confirmed primary ownership (or the 24-hour inspection window passes without complaint) and the funds have been released to the seller, STRICTLY NO REFUNDS can be issued under any circumstances. It is the buyer's sole responsibility to verify everything before the Escrow release.

4. Admin & Processing Fees

If a buyer cancels a transaction simply because they changed their mind (and the seller is not at fault), a minor administrative and payment gateway fee (typically 2-3%) may be deducted from the refund amount. Approved refunds are processed instantly but may take up to 24-48 hours to reflect in your Bank Account or UPI.